15. January 2016 14:29

SharePoint Documents Button Error – SmartBar

Filed Under(CRM 2015/2016 | SmartBar 2015) By otemler

Sharepoint Documents Button Error – SmartBar 

 If you encounter an error, after -clicking- on the Documents Button inside SmartBar 2015/16 please follow this blog article. 

SmartBar is per standard using the Client-based SharePoint integration view. If you instead use the Server-based integration on your CRM System, your click could result in one of the following errors:



Internet Explorer (frame error)







Figure 1: IE Frame error


Chrome (blank)


Figure 2: Chrome (blank)



  1. Please Navigate to Settings -> MSCRM-ADDONS.com Products -> SmartBar and create a new SettingsKey. Check this Blog Article if you don’t know how to create one.

  2. Fill in the following values and click on save:

Name: UseServerBasedSP
IsCached: Yes
KeyValue: true

Figure 3: New MSCRM-ADDONS.com Settingskeys


After clicking on the SmartBar Documents Button now, you should see the correct view without any errors.

Figure 4: Correct view without errors


That's it! We appreciate your feedback on our products and blog! Please share your thoughts by sending an email to support@mscrm-addons.com!

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