28. November 2013 10:04

Addons for MS CRM 2013 and 2015: Activate per User Licensing

Filed Under(CRM 2013 | CRM 2015 | General) By Jin

This article outlines how to activate per User Licensing for our addons for MS CRM 2013 and 2015!


When using “per User” licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager a window appears that looks similar to Figure 1:

Figure 1: License Manager

This is due to the fact, that the user that is running the license-manager (usually an admin) itself is not a licensed user at this point.

To enable specific users you have to:

1) For CRM 2013 open the User via CRM –> Settings –> Administration –> Users

or for CRM 2015 open the User via CRM –> Settings –> Security –> Users:

Figure 2: For users of CRM 2013

Figure 3: For users of CRM 2015

Figure 4: Add new user

Choose the required user:

Figure 5: Select your user

Click on the drop-down-button next to user and choose “Information” and scroll down until you see the “Per User Licensing for [PRODUCT NAME] for MS CRM 2013. 

Figure 6: User information

2) Set the “Per User Licensing for [PRODUCT NAME]” bit value for “YES”:

Depending on the installed addons “Per User Licensing”-field will be visible on the User form. Here it is possible to enable users to use our addon. Click on the disk-symbol in right corner at the bottom of the screen to save your setting. 


Figure 7: Activate user

When restarting the License Manager, we will see that the user-account has changed due to the number of activated users AND, if the admin has been enabled too, the red cross will be gone:

Figure 8: Valid license

INFO: It’s possible to install the license although the red cross appears in the [Number of user licenses]-row. Therefore it’s not mandatory to set the admin user itself to “true”.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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