28. November 2013 10:04

Addons for MS CRM 2013 and 2015: Activate per User Licensing

Filed Under(CRM 2013 | CRM 2015 | General) By Jin

This article outlines how to activate per User Licensing for our addons for MS CRM 2013 and 2015!

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When using “per User” licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager a window appears that looks similar to Figure 1:
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Figure 1: License Manager

This is due to the fact, that the user that is running the license-manager (usually an admin) itself is not a licensed user at this point.

To enable specific users you have to:

1) For CRM 2013 open the User via CRM –> Settings –> Administration –> Users

or for CRM 2015 open the User via CRM –> Settings –> Security –> Users:

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Figure 2: For users of CRM 2013

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Figure 3: For users of CRM 2015

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Figure 4: Add new user

Choose the required user:

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Figure 5: Select your user

Click on the drop-down-button next to user and choose “Information” and scroll down until you see the “Per User Licensing for [PRODUCT NAME] for MS CRM 2013. 

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Figure 6: User information

2) Set the “Per User Licensing for [PRODUCT NAME]” bit value for “YES”:

Depending on the installed addons “Per User Licensing”-field will be visible on the User form. Here it is possible to enable users to use our addon. Click on the disk-symbol in right corner at the bottom of the screen to save your setting. 

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Figure 7: Activate user

When restarting the License Manager, we will see that the user-account has changed due to the number of activated users AND, if the admin has been enabled too, the red cross will be gone:

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Figure 8: Valid license

INFO: It’s possible to install the license although the red cross appears in the [Number of user licenses]-row. Therefore it’s not mandatory to set the admin user itself to “true”.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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