18. December 2012 16:38

How to enable debugging for AutoMerge

Filed Under(AutoMerge 2013 | CRM 2011 | AutoMerge 2011 | CRM 2013 | CRM 2015 | DocumentsCorePack 2015) By ssteinklauber

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Please note: this article applies to CRM Onpremise 2011 2013 2015

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This article provides you with a step-by-step instruction on how to enable debugging
for AutoMerge in Microsoft Dynamics CRM.
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Step 1:
 
Navigate to Settings > Solutions in the AutoMerge configuration and check the checkbox next to AutoMergeServerCore.
 


Figure 1: Check AutoMergeServerCore


Step 2:

In the AutoMerge Config, check Active Debugging and Active File Debugging. It is very important to check both boxes. Click on the [Save]-button in order to proceed.

Step 3:
 
File-debugging is now active and the logfiles will be saved in the log-folder in your AutoMerge installation-folder.
Navigate to the installation-path of AutoMerge and send the files in the log-folder with an error description to our support support@mscrm-addons.com.

 
Example:
C:\Program Files (x86)\PTM EDV-Systeme GmbH\AutoMerge for Microsoft CRM 2011\log

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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