27. May 2011 09:58

How to resolve Windows Live Network is unavailable from this site error in CRM 2011 Online

Filed Under(CRM 2011 | AutoMerge 2011) By dmaurer

Sometimes, the following error occurs when one tries to login at Microsoft Dynamics CRM 2011 Online Web Client:

"The Windows Live Network is unavailable from this site for one of the following reasons…”

image

Figure 1: Error message

This article focusses on how to resolve this error. 

 

Solution:

 1) Update the Internet Explorer Security Site settings

To do so, open the Internet Explorer and navigate to
Tools menu > Internet Options > Security tab. There, select Trusted sites. Then click on the [Sites]-button.

image

Figure 2: Internet Options

 

Now add the three following sites to the zone:

 

  1. https://login.live.com
  2. https://signin.crm.dynamics.com
  3. https://<CRMOnlineOrganization>.crm.dynamics.com

image

Figure 3: Trusted Sites

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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