27. May 2011 09:58

How to resolve Windows Live Network is unavailable from this site error in CRM 2011 Online

Filed Under(CRM 2011 | AutoMerge 2011) By dmaurer

Sometimes, the following error occurs when one tries to login at Microsoft Dynamics CRM 2011 Online Web Client:

"The Windows Live Network is unavailable from this site for one of the following reasons…”


Figure 1: Error message

This article focusses on how to resolve this error. 



 1) Update the Internet Explorer Security Site settings

To do so, open the Internet Explorer and navigate to
Tools menu > Internet Options > Security tab. There, select Trusted sites. Then click on the [Sites]-button.


Figure 2: Internet Options


Now add the three following sites to the zone:


  1. https://login.live.com
  2. https://signin.crm.dynamics.com
  3. https://<CRMOnlineOrganization>.crm.dynamics.com


Figure 3: Trusted Sites


That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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