19. April 2010 14:32

What to do if no toolbar is visible in Office 2007, 2010, 2013?

Filed Under(CRM 4.0 | DocumentsCorePack 4) By smujkic


MSCRM ADDONS Toolbar not visible in Word


Deactivated elements


After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. To sort this problem out, please follow the steps of this article.


Microsoft Word 2007:

First you have to open the Word-Options.


Figure 1: Open the Word-Options


Then you have to click on the Add-ins-tab. Here, you get an overview on all the active add-ins and all the inactive add-ins.


Figure 2: Add-in overview in MS Word


Open the Manage drop-down menu and select disabled items


Figure 3: Manage drop-down menu - Disabled Items


In the window that opens now, you would see the disabled items, if there were any.  


Figure 4: Disabled Items

If there are no deactivated elements, open the Templates and Word-Add-Ins.

Here you have to select wordmailmerge.dot and save the changes with a click on the [OK]-button.


Figure 5: Templates and Add-ins window

When you start Microsoft Office Word 2007 the next time, the www.mscrm-addons.com toolbar will appear.


Figure 6: www.mscrm-addons.com toolbar


That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


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