4. February 2015 14:34

TelephoneIntegration Server - do not use Integrated Security

Filed Under(CRM 2013 | CRM 2015 | TelephoneIntegration 2013 | TelephoneIntegration 2015) By Frank Haas

It is not recommended to use Integrated Security for Telephone Integration.


22. January 2015 10:06

TIUpdateService is still processing data

Filed Under(CRM 2013 | TelephoneIntegration 2013) By pkorosec

This blog article explains what to do if the TIUpdateService is still processing data from previous configuration in TelephoneIntegration (TI) for Microsoft Dynamics CRM 2013.


28. November 2014 11:13

Open/Save Template Error while creating a label template

Filed Under(CRM 2013 | DocumentsCorePack 2013) By Jin

If you receive the following error when creating a label template in DCP for CRM 2013, your DCP Server Component is very likely not up to date.


3. April 2014 12:04

The request failed with HTTP status 401: Unauthorized

Filed Under(CRM 2011 | DocumentsCorePack 2011 | CRM 2013 | DocumentsCorePack 2013) By Jin

This article outlines what to do if you get the following failure notice: Request failed wiht HTTP status 401: Unauthorized. 

Requirments: WordMailMerge


11. March 2014 14:44

AutoMerge Workflow Troubleshooting

Filed Under(AutoMerge 2013 | CRM 2013 ) By Jin

This blog article explains what to do when generating an AutoMerge Workflow and following error message appears: 

"AutoMergeWorkflow.Execute(),RetrieveMultiple Entities.count:0”


31. January 2014 11:24

DCP Troubleshooting: Description Field problem

Filed Under(CRM 2013 | DocumentsCorePack 2013) By Jin

This article describes how to solve the description field problem in DocumentsCorePack. If you try to create an activity and it fails with the soap Exception you see below, it is due to the limitation of lenght of the “CRM description-field”. 


26. April 2012 12:06

How to add NavBar entries manually

Filed Under(CRM 2011 | ActivityTools 2011) By ckokely

On some occasions, unmanaged customizations to forms might prevent the setup to correctly configure the navbar section of entities.

You would see an error similar to this one, telling about a transition of an unmanaged solution being impossible. 

Figure 1: Error message (unmanaged solution)


4. April 2012 16:12

Configuration loading error of AutoMerge

Filed Under(CRM 2011 | AutoMerge 2011) By pofner

This article outlines what you can do if the AutoMerge Configuration page doesn’t load.

If the AutoMerge solution won’t load, please follow the below instructions.


30. December 2011 12:25

RecordCounter - Plugin Registration Error

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

If the error message Plugin registration error of PTM Plugins! appears after the installation of RecordCounter, it means that the plugin wasn’t updated successfully. To solve this problem, please follow the instructions of this article.


29. September 2011 12:09

Repair WScript.Shell ActiveX

Filed Under(CRM 2011 | DocumentsCorePack 2011 | TelephoneIntegration 2011 | CRM 4.0 | DocumentsCorePack 4 | TelephoneIntegration 4) By alist

In some rare cases the WScript.Shell ActiveX component is not correctly registered. This causes, that the DocumentsCorePack Print in Word and TelephoneIntegration Call Number buttons are not working properly. To resolve the issue open a command prompt and enter regsvr32.exe wshom.ocx

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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