22. February 2011 11:54

How to configurate unmanaged custom entities

Filed Under(CRM 2011 | ActivityTools 2011 | DocumentsCorePack 2011) By ckokely

To successfully integrate our products with custom entities, these custom entites either have to be part of a managed solution or the navigation configuration has to be applied manually.



22. December 2010 11:38

Barring DocumentsCorePack Toolbar for non-DCP users

Filed Under(CRM 4.0 | DocumentsCorePack 4) By jelliott

If you want to hide or block the toolbar in MS Word for non-DCP users on a terminalserver, please check the following steps:

1. You will have to create the following Reg key under current user instead of local machine:

    (for example: HKCU\software\Microsoft\Office\Word\Addins\Wordmailmerge.connect)

3. Once you have created the reg key you can change the load behaviour for each user. Change it to 2 to block the toolbar for the user.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

16. December 2010 17:13

Email messages take hours or even days to go out through the email router for MS CRM 4.0

Filed Under(CRM 4.0 | General) By cternek

We once had the problem that some emails with a long text in it were taking ages till they were send. We are using the email router to send and receive emails to our support team.

As we moved some months ago from normal exchange to BPOS my first suggestion was that it has to do with the connection between BPOS and the Emailrouter. ( RU 14)

In the event-viewer I recognized the following entry:

#61042 - An error occurred while the outgoing email message with the subject Re: urgent problem with DCP config PTM CRM00114110 CRM: 0000132293' for ExchangeOnline: http://[servername]/PTMEDVSystemeGmbH for delivery through https://autodiscover-red002.mail.emea.microsoftonline.com/ews/Exchange.asmx The request failed with HTTP status 413: request entity too large,
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)bei System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) bei Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.CreateItem(CreateItemType CreateItem1) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.SendMessage(MessageType mailMessage) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.ProcessMessageInternal(email emailMessage)



10. December 2010 09:39

WordMailMerge Add-on Error

Filed Under(CRM 2011 | CRM 4.0 | DocumentsCorePack 4) By aweiss


Figure 1: Security Issue: WordMailmErge Add-On Error



22. November 2010 11:00

How to generate custom charts in dashboards (advanced)

Filed Under(CRM 4.0 | Dashboard 4) By George


Part One: How to create the chart? 
Part Two: How to create the drill-down click?



18. November 2010 15:45

DocumentsCorePack IFD configuration

Filed Under(CRM 4.0 | DocumentsCorePack 4) By jelliott

When using DocumentsCorePack (DCP) in different environments (office, home, etc.) it is necessary to configure 2 profiles for the client.

One for the IFD connection and one for the standard connection.
These profiles are configured via the DCP dataprovider on the client.

Please open the registry and add the the following string value to
Hkey_Current_User\Software\PTM EDV-Systeme\WordMailMergeClient.

String value= failoverprofile
Value for failover profile = GUID of  the IFD profile.

Adding this setting to the current user will ensure that DCP switches between the profiles as soon as one of the connection types is not available.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


20. October 2010 15:44

mscrm-addons – version number guide for CRM 4.0

Filed Under(CRM 4.0 | General) By smujkic

This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.


15. October 2010 11:22

Dashboard/Silverlight Initialization Error 2104

Filed Under(CRM 4.0 | Dashboard 4) By George

Error message:
The dashboard does not open and you get the following JavaScript error in your browser:

Message: Unhandled Error in Silverlight x application
Code: 2104
Category: Initialize Error
Message: 2104 An error has occurred.


5. October 2010 16:41

How to change language settings

Filed Under(CRM 4.0 | General) By ckokely

Location of the Language Settings on the Client & Server

The name of the Language XML File is: <TwoLetterISOLanguageCode>.XML


Tags: , , , , , , , ,

5. October 2010 09:52

Dashboard Application Error (German)

Filed Under(CRM 2011 | Dashboard 2011) By jelliott


Message: Unbehandelter Fehler in Silverlight 3-Anwendung

Code: 2104   

Kategorie: InitializeError      

Meldung: 2104 An error has occurred.   

Sobald diese Meldung erscheint, bitte die MIME Einträge am Server (IIS) überprüfen!

MIME Einträge

Das war's auch schon! Wir freuen uns auf Ihre Rückmeldung! Schicken Sie diese bitte gerne per eMail an support@mscrm-addons.com.

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