21. November 2011 09:44

Configure RecordCounter for unmanaged custom entities

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

To successfully enable RecordCounter (RC) for unmanaged entities, please follow these instructions:

First, enable RC for the custom entity. Simply check the checkbox in the tree view of the RecordCounter Server Config.

Then open CRM, navigate to Settings and click on Customizations.


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11. November 2011 09:58

MSCRM Addons Installation for CRM 2011 Online

Filed Under(CRM 2011 | DocumentsCorePack 2011 | TelephoneIntegration 2011) By jelliott

This blog is on how to install DocumentsCorePack (DCP) and TelephoneIntegration (TI) for CRM 2011 Online. When using CRM 2011 Online, it is important that the server part of the addon is installed somewhere on your network. It can be installed locally on a computer or anywhere else on one of the supported operating systems listed below. The following steps explain how to install the serverpart of DocumentsCorePack and TelephoneIntegration on your system. Please note, that both, client and server must be installed!


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25. October 2011 14:19

Feature-Outline: LookupDialog to pre-filter result rows

Filed Under(CRM 2011 | DocumentsCorePack 2011) By jelliott

We have created a function offering the possibility to use a dialog to pre-filter the result rows. This will be helpful when the user needs to select a specific related entity (e.g. contact, ...) before starting to generate the document.

This feature is available with version 5.26 upwards and only for DOCX-templates.



20. October 2011 09:27

How to protect documents with a macro DocX

Filed Under(CRM 2011 | DocumentsCorePack 2011) By cternek

Protection for generated documents is a common query from our customers. With DocX and Macros it is very simple to achieve this. 



29. September 2011 12:09

Repair WScript.Shell ActiveX

Filed Under(CRM 2011 | DocumentsCorePack 2011 | TelephoneIntegration 2011 | CRM 4.0 | DocumentsCorePack 4 | TelephoneIntegration 4) By alist

In some rare cases the WScript.Shell ActiveX component is not correctly registered. This causes, that the DocumentsCorePack Print in Word and TelephoneIntegration Call Number buttons are not working properly. To resolve the issue open a command prompt and enter regsvr32.exe wshom.ocx

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

12. September 2011 14:33

WindowsXP and WIF (WindowsIdentityFoundation)

Filed Under(CRM 2011 | DocumentsCorePack 2011 | TelephoneIntegration 2011) By ckokely

!! Please note: This only applies to CTI Versions 5.30 and below !! 
!! Since Microsoft has changed the EULA of their WIF SDK we are now allowed to include all required files into our setups !!

All of our client products (Telephone Integration and DocumentsCorePack Client) need the WindowsIdentityFoundation Framework to be able to connect to CRM 2011.

Unfortunately the WIF Framework is not officially supported on WindowsXP by Microsoft, but there are 2 ways to make this work on a WindowsXP OS. 



6. September 2011 16:29

Activate per User licensing

Filed Under(General) By Michael Dohr

When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:















Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps. 



5. September 2011 15:38

Information on Security roles: Which roles are needed for which solution?

Filed Under(General) By Michael Dohr

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.  



1. September 2011 09:48

Office Open XML: Part4 – How to embed pictures

Filed Under(CRM 2011 | DocumentsCorePack 2011) By Michael Dohr

This is the 4th part of our video series regarding the Office Open XML-format that is provided in DocumentsCorePack for CRM 2011. The template used in this video is the one that has been created in our previous tutorials of this series, so it is recommended to take a look into Part 1 – Creating a template and Part 2- Resolve Relationships first to get more information about the template's structure.



18. July 2011 11:24

How to install DocumensCorePack Client unattended

Filed Under(CRM 2011 | DocumentsCorePack 2011 | CRM 2013 | DocumentsCorePack 2013) By ckokely

To install DocumentsCorePack Client for MS CRM 2011/2013/2015/2016 unattended, you need to supply a registry file with the required registry settings.

Unattended install is available for DocumentsCorePack Client Version 5.18 and Version 6.5 or above.

Below, you can download templates to perform the unattended install.

The below files are set up for x86 and x64 systems.



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