If you hit the „Ok“-button on the RecordCounter Server Config first it will generate and save the fetches and then generate and import the „RecordCounterServerConfig“-solution.

In some cases it will be helpful to only save the fetches or only to import the solution.

This article describes how this can be achieved.

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This article describes how you can activate debugging for RecordCounter for CRM 2011. It also shows how you can access the log files.

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If the error message „Plugin registration error of PTM Plugins!“ appears after the installation of RecordCounter, it means that the plugin wasn’t updated successfully. To solve this problem, please follow the instructions of this article.

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It’s not possible to set up custom n:n-relations by using the tree view of the RecordCounter Server Config!
Instead you have to use the Configuration Tool. Click on the “Configure RecordCounter” to open it.

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To successfully enable RecordCounter for unmanaged entities, please follow these instructions:

First enable RC for the custom entity. This can be done by enabling the checkbox in the tree view of the RecordCounter Server Config.

Then open CRM, navigate to “Settings” and click on “Customizations”.

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