1. March 2013 11:56

Addon-Update Behaviour (valid for builds from 1st March 2013 and beyond)

Filed Under(CRM 2011 | ActivityTools 2011 | AttachmentExtractor 2011 | AutoMerge 2011 | DocumentsCorePack 2011 | GroupCalendar 2011 | PowerSearch 2011 | RecordCounter 2011 | TelephoneIntegration 2011) By ckokely

 

When you launch an upgrade installation of our products, the setup will update existing files and solutions in CRM. The default behaviour of upgrading a product installation has changed with all releases after 1st of March, 2013.

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14. June 2012 19:43

Perform a config change of RecordCounter for MS CRM 2011

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

The current version of RecordCounter for MS CRM 2011 contains performance updates. These updates will take effect, once the following changes have been made to the config.

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3. May 2012 18:55

Save modes of RecordCounter for MS CRM 2011

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

If you hit the [OK]-button on the RecordCounter Server Config first, it will generate and save the fetches and then generate and import the RecordCounterServerConfig-solution.

In some cases it will be helpful to only save the fetches or only to import the solution.

This article describes how this can be achieved.

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20. April 2012 09:00

How to enable debugging for the RecordCounter

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

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Please note 

This article only applies to the RecordCounter in Microssoft Dynamics CRM 2011. 

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30. December 2011 12:25

RecordCounter - Plugin Registration Error

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

If the error message Plugin registration error of PTM Plugins! appears after the installation of RecordCounter, it means that the plugin wasn’t updated successfully. To solve this problem, please follow the instructions of this article.

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21. November 2011 10:15

Configure RecordCounter for custom n:n relations

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

Please note: It is not possible to set up custom n:n-relations by using the tree view of the RecordCounter Server Config!

Instead, you have to use the Configuration Tool. To do so, click on the [Configure RecordCounter]-button to open it.

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21. November 2011 09:44

Configure RecordCounter for unmanaged custom entities

Filed Under(CRM 2011 | RecordCounter 2011) By pofner

To successfully enable RecordCounter (RC) for unmanaged entities, please follow these instructions:

First, enable RC for the custom entity. Simply check the checkbox in the tree view of the RecordCounter Server Config.

Then open CRM, navigate to Settings and click on Customizations.

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