24. January 2013 10:08

The compatibility of our addons with Dynamics CRM, RU12, SharePoint and MS Office

Filed Under(CRM 2011 | General) By ssteinklauber
In this article, you can find a compatibility chart for all our addons. It shows which of our addons are compatible with
    · MS Dynamics CRM 2011 On-Premise/Hosted (IFD)/Online
    · RollUp 12
    · MS Sharepoint 2010/2013/Online
    · MS Office (x86, x64) 2007/2010/2013
    · and which of them support cross-browsing.


17. December 2012 11:05

Insecure content warning in IE when using FileExplorer with IFD

Filed Under(General) By alist

If you have configured your CRM for IFD and also have enabled our FileExplorer Integration, Internet Explorer (IE) will either not load the FileExplorer or show a message about insecure content.

Figure 1: FileExplorer not visible

Figure 2: Internet Explorer shows insecure content warning

If you run into this problem, please follow the steps below to resolve this issue.



25. January 2012 16:14

How to enable debugging - Overview

Filed Under(General) By mwilhelmer

Please select the product and CRM version form the table below and follow the link to get redirected to a description of how to debug.

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5. December 2011 12:11

Execute Fetch from CRM 2011

Filed Under(CRM 2011 | General) By alist

Sometimes it can happen, that you want to execute a fetch simply to see if it works. And also see the results.

With the attached solution, you have the possibility to execute a fetch. Please note that this solution is not designed to generate fetches!



30. November 2011 12:57

How to create a SettingsKey manually in MS Dynamics CRM 2011

Filed Under(CRM 2011 | General) By ssteinklauber

Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so. 



6. September 2011 16:29

Activate per User licensing

Filed Under(General) By Michael Dohr

When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:















Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps. 



5. September 2011 15:38

Information on Security roles: Which roles are needed for which solution?

Filed Under(General) By Michael Dohr

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.  



23. May 2011 14:58

Upgrading CRM 4 to CRM 2011 with 3rd party addons.

Filed Under(CRM 2011 | CRM 4.0 | General) By jelliott

Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon.
Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.



16. December 2010 17:13

Email messages take hours or even days to go out through the email router for MS CRM 4.0

Filed Under(CRM 4.0 | General) By cternek

We once had the problem that some emails with a long text in it were taking ages till they were send. We are using the email router to send and receive emails to our support team.

As we moved some months ago from normal exchange to BPOS my first suggestion was that it has to do with the connection between BPOS and the Emailrouter. ( RU 14)

In the event-viewer I recognized the following entry:

#61042 - An error occurred while the outgoing email message with the subject Re: urgent problem with DCP config PTM CRM00114110 CRM: 0000132293' for ExchangeOnline: http://[servername]/PTMEDVSystemeGmbH for delivery through https://autodiscover-red002.mail.emea.microsoftonline.com/ews/Exchange.asmx The request failed with HTTP status 413: request entity too large,
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)bei System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) bei Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.CreateItem(CreateItemType CreateItem1) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.SendMessage(MessageType mailMessage) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.ProcessMessageInternal(email emailMessage)



20. October 2010 15:44

mscrm-addons – version number guide for CRM 4.0

Filed Under(CRM 4.0 | General) By smujkic

This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.


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