28. September 2016 13:58

How to uninstall our solutions from CRM

Filed Under(General) By akumer

No matter, if you install our solutions manually in Microsoft Dynamics CRM or if you install our solutions via AppSource, please follow the steps below to uninstall our products.

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30. June 2016 15:56

How to install your license key

Filed Under(CRM 2015/2016 | General) By akumer

Thank you for using our mscrm-addon!

The following overview was created to support you when it comes to the installation of a new license key. 

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23. June 2016 16:41

How to install a license key - Overview

Filed Under(CRM 2015/2016 | General) By akumer

A valid license key is the key to a smoothly running mscrm-addons.com product. Having an invalid license stops the whole product from working. An invalid license will never have any impact on your CRM, it only limits the addon itself.

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23. May 2016 10:53

Requirements for a new license

Filed Under(General) By akumer

To facilitate and to speed up the issuing process of a new license, we kindly ask you to
send us a short e-Mail including answers to the following questions.

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7. January 2016 13:53

How to remove dependencies when you delete a solution manually in CRM

Filed Under(General) By aweiss

When you try to delete a solution, it will show you an error message if there are any dependencies.

To solve this issue, please follow the steps below.

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18. December 2015 11:00

How to upgrade to Microsoft Dynamics CRM 2016

Filed Under(CRM 2013 | CRM 2015 | CRM 2015/2016 | General) By akumer

This article provides step-by-step instructions regarding to the upgrade of our addons to Microsoft Dynamics CRM 2016.

Our addons provide a wide range of helpful features! But before you will be able to enjoy the various benefits of or addons for MS CRM 2016 there is some work (at least let us call it like that) waiting for you:

The upgrade.

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9. July 2015 10:43

How to change Credit Card details

Filed Under(General) By Jin

This blog explains how to change your subscription Credit Card details on our homepage.

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25. February 2015 10:51

MSCRM Addons 2015 and 2015/2016 – Version Number Guide

Filed Under(CRM 2015 | CRM 2015/2016 | General) By Jin

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           Please note: This article applies to 2015 as well as to CRM 2015/2016

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This article outlines where to find the version number for each mscrm-addons product. Click the link below for the addon that you wish to find the version number for.

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19. February 2015 16:23

Service Based Printing: General Trouble Shooting

Filed Under(DocumentsCorePack Server Based 2013 | DocumentsCorePack ServerBased 2015 | General) By aweiss

Here are a few troubleshooting steps you can check if the Service Based Printing does not work as expected:

  1. Make sure the service is running and configured for both document generation and printing jobs.
     
  2. Specify a service user on the first configuration tab (General).
     
  3. Make sure that the specified user is the same as the user that is configuring the printer.
     
  4. Make sure the printer is added to the server as a local printer and that it has been added by the same user which is running the service.
     
  5. Make sure that the printer has been added to the service and that it is possible to print a test page with it from the service.

That’s it! We appreciate your feedback! Please sha re your thoughts by sending an email to support@mscrm-addons.com.

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5. December 2014 14:19

Our addons compatibility with Dynamics CRM 2015, SharePoint and MS Office

Filed Under(CRM 2015 | General) By Jin

This article contains a compatibility chart for all our addons for Microsoft Dynamics CRM 2015. It shows which of our addons are compatible with

  • MS Dynamics CRM 2015 On-Premise/Hosted (IFD)/Online
  • MS SharePoint 2010/2013/Online
  • MS Office (x86, x64) 2007/2010/2013
  • and which of them support cross-browsing.
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