22. June 2011 15:50

How to get the unique organization name for CRM 4.0 and CRM 2011 (RTM / RTW)

Filed Under(CRM 2011 | CRM 4.0) By Michael Dohr

When ordering licenses, you will be asked for the organisation unit name of your CRM system. This information is mandatory in order to create a license. Below, you can find a short description about how to get the necessary information for CRM 4.0 / CRM 2011.

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16. June 2011 20:10

Office Open XML: Part2 – How to resolve relationships

Filed Under(CRM 2011 | DocumentsCorePack 2011) By Michael Dohr

This is the second part of the series regarding the Office Open XML-format. This video is based on the the results from Part 1 Creating a template, so I recommend to take a look into this demovideo first.

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31. May 2011 21:51

Office Open XML: Part 1 – How to create a template

Filed Under(CRM 2011 | DocumentsCorePack 2011) By Michael Dohr

This is the first part of a series regarding the use of the Office Open XML (DocX) format with DocumentsCorePack for MS CRM 2011.

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7. May 2010 08:33

How to configure map – charts

Filed Under(CRM 4.0 | Dashboard 4) By Michael Dohr

Dashboard for MS CRM 4.0 provides several maps (World-map, Europe, U.S., Germany, Netherlands,…) in order to e.g. display customer-distributions.
This blog contains basic information on how to configure maps. This is explained with a Step-by-Step-Setup of a Customers in the U.S.A-chart.

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9. April 2010 12:08

Downgrade KDTele.ocx

Filed Under(CRM 4.0 | TelephoneIntegration 4) By Michael Dohr

To downgrade the KDTele-tools in order to use the previous event-model, simply donwload the downgrade package from:

http://62.99.232.162/TI/downgrade.zip

and extract the package into a “downgrade” folder within the installation directory of the TelephonIntegration (TI) - Client component.

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9. April 2010 11:45

Error message 401: Unauthorized when trying to access after deploying a custom web-application

Filed Under(CRM 4.0 | Activity Tools 4 | Dashboard 4 | DocumentsCorePack 4 | GroupCalendar 4) By Michael Dohr

The problem occurs because MS CRM is using an HttpModule for multitenancy scenarios. This http module is called with an anonymous user account. This is why it fails when trying to request, i.e. the metadata webservice.

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