12. March 2012 13:06

How to start the TAPI Test Tool

Filed Under(CRM 2011 | TelephoneIntegration 2011) By pkorosec

This article describes the two different ways how the TAPI Test Tool can be started. 

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28. November 2011 12:35

What to do if the TAPI wrapper is not working properly

Filed Under(CRM 2011 | TelephoneIntegration 2011) By pkorosec

CTI 2011 TAPI wrapper needs a TAPI driver that is suitable to your Phone PBX server.

Each PBX phone-system vendor has its own TAPI driver.

Our TAPI wrapper has not an active role on the TAPI lines, it is just a passive listener to random TAPI driver events and eventually, it triggers them in case of outgoing calls, accepting the incoming offers.

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